Shipping Policy

Thank you for shopping with us! Please review our shipping policy below before placing your order.

Order Processing

Orders containing in-stock items are typically processed within 2–5 business days. Processing times may be longer during product launches, holidays, sales, or periods of high order volume.

Once your order has shipped, you will receive a confirmation email with tracking information.

Pre-Order Items

Items marked as Pre-Order are not ready to ship at the time of purchase. Estimated shipping timelines will be listed on the applicable product page.

Please note that pre-order shipping dates are estimates and are not guaranteed. Production, manufacturing, customs, freight, or other circumstances outside of our control may cause delays.

If your order contains both pre-order and in-stock items, your entire order may ship together once the pre-order item is ready unless otherwise stated.

By purchasing a pre-order item, you acknowledge and agree to the estimated fulfillment timeline provided at checkout.

Domestic Shipping

Shipping rates and available shipping methods are calculated at checkout based on your order and delivery location.

Once your package has been transferred to the shipping carrier, delivery times are determined by the carrier and may be affected by weather, holidays, service interruptions, or other delays.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been placed or processed.

We are not responsible for packages that are lost, returned, or delivered incorrectly due to an incorrect or incomplete address provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been accepted and scanned by the shipping carrier, the package is under the carrier's responsibility.

If your tracking information shows that your package was delivered but you cannot locate it, please check around the delivery location, with household members or neighbors, and contact the shipping carrier.

We are not responsible for packages that are stolen after confirmed delivery.

Returned Packages

If a package is returned to us because of an incorrect address, failed delivery attempt, or other delivery issue, the customer may be responsible for any additional shipping costs required to resend the package.

Shipping Questions

If you have any questions regarding your order or shipment, please contact us through the contact information provided on our website. Please include your order number so we can assist you as quickly as possible.

By placing an order with us, you acknowledge that you have reviewed and agreed to this Shipping Policy.